COVID-19 Private Shopping Appointment

COVID-19 Private Shopping Appointment

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Want to step inside the store? We have private shopping appointments available.

Private Shopping allows you to book an individual appointment with our sales associates. You will be able to peruse our store much the way you would have pre-covid, but without the concern of needing to social distance from other shoppers. Appointments are 1/2 hour long. To book an appointment you must provide a nonrefundable deposit of $50 ($20 after March 1), which will be applied to your in-store purchase.

These sessions can be scheduled to assist customers in finding appropriately sized and styled fashions, accessories, and other products.

A $50 non refundable deposit ($20 after March 1,2021) is required for this service, which will be applied as a credit to any purchases made during this appointment (including orders placed for out of stock or made-to-measure merchandise). If you do not spend your entire deposit during your visit, a gift card will be issued for your remaining balance.

To be fair to all customers, these appointments are timed, and you will receive a warning 20 minutes into your appointment. If you would like more time than a half hour, simply purchase additional time in advance so that you can be assured of uninterrupted shopping for an extended time.

Cancellation of a reservation requires at least 24 hours notice to be issued a credit for the deposit made. A cancellation made less than 24 hours in advance will result in the forfeiture of the deposit.

For the respect and safety of our staff and store during the COVID-19 pandemic, customers must abide by the following guidelines and restrictions while shopping.

  • The $50 deposit is non-refundable. If you cancel or skip your appointment, we will issue a gift card. If you do not spend your entire deposit, the change will be applied to a gift card for a future purchase. 
  • Staff and Customers will wear masks at all times while in the building. Masks must be worn properly, covering the nose and mouth. Customers who do not have a mask may purchase one for $1.

  • 6 foot distance will be maintained between customers and staff throughout the appointment, except as is needed for brief assistance (no more than 10 minutes).

  • Customers must sanitize or wash their hands before touching any merchandise.

  • No more than 3 people (including yourself) may be included in your private shopping party.

  • Clothing items may NOT be tried on in our dressing rooms. However, customers may try on items over their clothes while masked with staff supervision and may exchange unworn items for size or return items for store credit (non-intimate apparel only) within 14 days. Masks, Gags and Intimate items are NOT returnable. 

  • Passional Boutique &Sexploratorium is a “Safer Space”. We honor and respect all customers and staff regardless of race, size, ability, religion, orientation or identity. We will NOT tolerate violence, harassment, or hate-speech. We will NOT tolerate racism, sexism, homophobia, transphobia, ableism, or body shaming.

  • Passional Boutique and Sexploratorium has a zero tolerance policy for guests who perform or display any level of physical assault, consent violations, immediate threats, lewd or aggressive verbal assaults.

Failure to follow any of these guidelines and restrictions will result in immediate termination of your appointment and forfeiture of your deposit.

Any feedback regarding your shopping experience may be submitted via email to passionalstaff@gmail.com

Call 215-829-4986 to confirm your appointment once you have purchased your time- especially if you wish to come in the same day you make the appointment. 


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